Contact us
Email: elflyhight@gmail.com
To help us answer quickly, please include:
- the app name and whether you use iPhone or Android;
- your device model, iOS or Android version, and the app version (usually shown in the app’s Settings);
- what happened, and a screenshot if something looks wrong.
Many of our apps also have a Contact Support or Feedback option in their Settings that fills in these details for you.
Email supportOur apps
All our apps share one Terms of Use. Each app has its own Privacy Policy.
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Postcam
iOS
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GEO Camera
iOS (“GEO: Timestamp GPS Map Camera”) · Android (“GEO: GPS Camera & Photo Edit”)
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Disable Touch Screen: Lock
Android
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Photo Recovery & Data Restore
Android
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Area Disable Touch: Video Lock
Android
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Change Font Size, Big size
Android
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One Draw: Brain Puzzle Game
Android
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Vutor Cam - Camera Background
Android
Frequently asked questions
How do I restore a purchase on a new or reset device?
iPhoneSign in with the same Apple Account you used to buy, open the app, go to its Premium screen and tap Restore Purchases.
AndroidSign in to Google Play with the same Google account you used to buy, then open the app. Purchases are usually restored automatically; if the app has a Restore button on its Premium screen, tap it.
Purchases belong to the Apple Account or Google account that made them. We do not run user accounts and cannot move a purchase between store accounts.
How do I cancel a subscription?
iPhoneOpen Settings › [your name] › Subscriptions, choose the app and tap Cancel Subscription. See Apple’s instructions.
AndroidOpen the Google Play app, tap your profile picture › Payments & subscriptions › Subscriptions, choose the app and tap Cancel subscription. See Google’s instructions.
Cancel at least 24 hours before the current period ends to avoid the next charge. Deleting the app does not cancel a subscription. After you cancel, you keep access until the end of the period you already paid for.
How do I get a refund?
Payments are processed by the app store, not by us, so refunds are decided by the store.
iPhoneRequest a refund from Apple at reportaproblem.apple.com.
AndroidFollow Google Play’s refund instructions. If Google Play asks you to contact the developer, email us with your order number (it starts with “GPA.”).
How do I change ad personalisation or tracking?
iPhoneTurn tracking on or off in Settings › Privacy & Security › Tracking.
AndroidReset or delete your advertising ID in Settings › Privacy › Ads (on some devices Settings › Google › Ads).
If you are in the EEA, UK, Switzerland or a U.S. state with a privacy law, our apps show a consent message before personalised ads. You can review or change that choice from the Privacy Options item in the app’s Settings, where it is shown. Premium versions of our apps, where offered, remove ads.
The app can’t access my camera, photos or microphone.
iPhoneOpen Settings, scroll down to the app and allow Camera, Photos and Microphone. If you chose “Limited Access” for Photos, you can add more photos there.
AndroidOpen Settings › Apps, choose the app, tap Permissions and allow Camera, Photos and videos, and Microphone.
How do I ask about my data or request deletion?
Each app’s Privacy Policy (linked under Our apps) explains exactly what that app handles; the Terms of Use apply to all our apps. To make a privacy request, such as access or deletion, email elflyhight@gmail.com with the subject “Privacy Request”, the app name and your platform. Deleting an app removes the data it stored on your device.